Customer Testimonials
My family has purchased 5 new nissans from this dealer. We continue to take them all for service in the same dealer. Our most recent purchase a 2023 Nissan rouge has had a total 3 services performed at Abeloff Nissan. While visiting our children in Florida I took the vehicle in for service at Alan Jay nissan in Sebring Fl. Shortly after dropping off the vehicle the service manager contacted us to advise us that they could not perform the service as our engine oil drain plug is stripped out. They explained we would have to pay 550 dollars to replace the oil pan ... Read More DealerRater - Feb 22, 2025
Before making a vehicle purchase we shopped online at several dealerships and we had the best experience with Abeloff Nissan. We traveled about an hour to Abeloff because the deal was by far the best . We took delivery and Shane was very helpful, he took his time to answer any questions and go over the technology. We also dealt with Keith in a he finance department. The experience was so positive that we came back two weeks later and traded our other vehicle in on a 2024 Armada . We dealt with Shane and Keith on the second purchase The sales manager ... Read More DealerRater - Nov 11, 2024
Shane , Jeff, and Keith were amazing. I purchased my 2023 Nissan rogue from them and would highly recommend
These two, Shane Abdus and Keith McKay, are the reason we now own a beautiful 2021 Kia Telluride EX NIGHTFALL EDITION because due to their poor service, inability to work with buyers aka do their jobs, and Keith's vindictive tactics we literally just walked out of their showroom and went right to the amazing folks, Claire and Ryan, over at Nazareth Ford who worked with us and gave us a first-hand experience of what it's like to work with true professionals in this business. To say our experience with Shane and Keith was awful would be an understatement. First, ... Read More DealerRater - Oct 3, 2024
Thank you 🙏 for helping me out Tiffany!Keep up the great work!Thank you so much for your kindness and your professionalism!
Had a quick and seamless transaction buying an old model year new Rogue at a deeply discounted price. Idrissa and the team made sure they had everything in order ahead of time so that we were out the door in under 2 hours, including a final test drive.
Idrissa was an amazing sales representative and was very knowledgeable able the vehicle i had in mind. I would highly recommend him to friends and family. Idrissa has my business 100%.
Idrissa is one of the best sales people I have ever worked with. Just amazing!
This dealership is amazing. Idrissa is The most amazing sales consultant you could ever work with!
My husband and I had a great experience! We left with our new truck on the same day!
Eric and Keith are THE BEST! Even with my 'iffy' credit they got me into a beautiful car! Although they were the primary people I dealt with all the rest of the staff were so nice! HIGHLY recommend! Thank you Eric for going above and beyond for me! You are THE GREATEST! Thank you Keith for everything you did to get me approved!
Excellent service, great dealership!! We’ve bought multiple cars with them and always had a reliable car no issues
The customer service was great and timely. Everyone was nice and they really try to work with you to get the best deal possible.
This dealership is easy and comfortable to work with. They are welcoming and informative through the process Mr. Samake is informed, attentive, considerate and helpful! He is a pleasure to work with! Thank you, Idrissa
Everyone was very nice and helpful. They worked with me on prices and what I was able to afford
The workers all seemed very helpful. I hope it stays that way whenever I come in. This was my first experience with this dealership and I was pleasantly surprised.
Respectful staff, friendly and a good experience. Helped me through another lease purchase with ease.
A big thank you to the Abeloff team! My purchase experience was incomparable to any in the past. Eric you are by far levels above other sales representatives I have dealt with. All was well, I even got multiple periodic check ins from team members. Recently I unfortunately ended up catching a nail in my tire. I reached out and was able to drop the car off and have the tire repaired in 45 mins on a Saturday no less. To those considering a change of vehicle I highly recommend this establishment. Special shoutout to Amanda you have been extremely helpful ... Read More DealerRater - Dec 3, 2023
I had a questionable last service experience which has now wavered my trust in this dealership as I was informed that I needed a new drive belt as it was worn out (obscure photo of alleged worn belt was attached to service estimate $200 plus to replace) however on my last service visit (oil change) I was also advised of the same worn drive belt and they replaced that belt at that time so it is new and could not be worn out as was reported. When I informed the service adviser of this she acknowledged it being replaced last vist ... Read More DealerRater - Nov 20, 2023
My issues with Abeloff Nissan stem from their service department. It has morphed into a real shoddy operation. Has declined over the past 3 years. They need to higher service writers who connect better with their customers and mechanics who take their job seriously and now basic mechanics. Now, this may not apply to all the employees there, but I've had enough of spinning the rullet wheel to see who I end up with. From shorting me a quart of oil in my engine to mis diagnosed repair, where I had to show their mechanics why the diagnosis was wrong ... Read More DealerRater - Aug 5, 2023
Dealership was kind enough to let me know vehicle was sold the day I was scheduled to check it out. Saved me a trip but had nothing else comparible to see.
What an extremely disgraceful business Abeloff has morphed into. We have been loyal customers for over 30 years, purchasing and leasing more vehicles than I can recall and using the service department. We have also recommended the dealership to friends and family over the years.
After our latest experience, we will never use them again and recommend everyone make a different choice.
Our son leased a Sentra in 2021 and they refused to help us buy out the lease. Their finance guy, Jia Chen, told us it is too complicated to work with customers in NJ. Apparently he doesn't know how ... Read More DealerRater - Jun 5, 2023
Go here if you LOVE wasting your time and driving 2.5 hours ONE WAY just to be told the car was sold once you arrive. They will back peddle and say there "wasn't a deal yet", blame it on their 'sister dealership' and take zero responsibility, so I'm grateful that I didn't purchase a car from someone who takes zero responsibility for anything at all. UNBELIEVABLE. my text messages show otherwise 🙂 Special shout out to Steven who we were working with on this. STAY AWAY!!!!
Terrible customer service. Buyers beware. Worst experience. Stay away from this business !!! Terrible terrible terrible
I have purchased 3 new vehicles from Abelhoff Nissan My 2020 Frontier has a problem with starting. When you depress brake and hit start button it doesnt always start. I wanted to get checked out before it leaves me stranded. Service told me they cant look at it for two weeks. I have a trip to North Carolina scheduled in 5 days. They told me there is nothing they can do. Truck is two years old with 19k mileage and I guess I'm just supposed to let it sit. I wont be getting a fourth vehicle from these people!
I’ve been a customer at Abeloff Nissan for many years . The customer service here is outstanding. My salespersons Ronnie and Will were very knowledgeable and helpful. I highly recommend Abeloff Nissan.
As a young woman this dealership tried to sell me a used vehicle that had a rusted out bottom and frame, i took it to my mechanic who told me it would not last even 2 years and was a $15,000 used vehicle. Needless to say i did not buy this car. This dealership apologized and claimed their service department didn’t have any idea. Probably partially my own fault, but i believed them and the salesman sold me a different vehicle. I would also like to add that before buying said vehicle the salesman repeatedly tried to put me in cars ... Read More DealerRater - May 26, 2022
Abeloff Nissan
Nissan dealer
Bartonsville
PLACE DETAILS
Photo of Laurel C
Laurel C
just now
This is the only review I have ever written. I am doing it because women are unsafe here. Abeloff Nissan tries to nickel and dime customers and force you to spend money that is unwarranted. Abeloff dealership forced me to buy windshield wipers in 2021 or they said they would fail my inspection. The wipers were fine, but I went along with it or else I would have had to pay again for the inspection. $40 for wipers. They tried to get me to change the air ... Read More DealerRater - May 12, 2022
They sold me a car with mechanical failures on my sunroof and tried to blame it on me. Charged me $95 to tell me nothing I didn’t already know. Horrible customer service I recommend no one to do anything here. John is cool though.
BUYER BEWARE. Once your vehicle is off of warranty the service dept. will find UNNECESSARY repairs and charge RIDICULOUS amount for parts and labor.Stay away!!!!
Absolutely no customer service. Was buying a used car, already chosen and test driven. After 4 hours, they still couldn't get the paperwork ready!
My car was at the garage for a month to be repaired and my husband left several messages for the manager Kevin and Scott, it's been several days with no return phone calls. So now I guess you can read what my husband wanted. We did not appreciate when we picked up my vehicle that it was INFESTED WITH MICE!
Had a horrible experience with Abeloff Nissan Service Center in Bartonsville. Brought in my Nissan Altima due to slight crackling and popping under the hood. $3,000 later they returned my car back to me in worst shape. The motor was loud and bucked when put into gear. Further work on it did not fix it. Finding another mechanic to undo what they did or at least, find out what they over looked. Save your money... go somewhere else.
I bought a car from able my salesman was mummar he was great they are great and easy to work with definitely a go back
Awesome experience. Worked with Mummar and Mike who knew their stuff and worked well. Will definitely be referring family and friends to check out cars here!
I have just had my xterra serviced at this dealership, a 165,000 mile service package, and a replacement clock spring for the horn 2 service 1100 dollars, not only did the low tire air light not been serviced, the dash was not clipped back into the secure location, the dash panel fell onto my legs while driving. I then found out that my flood light switch had been replaced with a regular switch that does not operate the fog lamps. But the straw that causes this review is the service manager Kevin Green has been called my myself 3 time already as well as ... Read More DealerRater - Dec 5, 2020
Been communicating with Jason Motts (and some of his colleagues) for quite a while and he always provides an honest and transparent approach to the process. He will guide you in a way that’s not self-serving, but actually what’s best for you. He has also taken a lot of his time to explain different things to me that other dealers refused to do or they just pass you off to someone else because “they can’t be bothered.”
I bought a 2017 Kia Sorento and was very happy with the experience. Brendon was extremely knowledgeable and treated me very fairly. I got all my questions answered and did not feel any of the high pressure tactics used by some dealerships.
TLDR: Abeloff Nissan in Bartonsville, PA are shifty, shady people who charge an overwhelming amount of money for labor, do sloppy jobs, make you return multiple days for simple things, purposefully cause problems with your vehicle to bring you back in, and just overall rip you off for your time and A LOT of your money. Save yourself some trouble and go somewhere else.
I bought my jeep from them about 2 years ago. You get free inspections for life and 4 free oil changes. Every time I went in for a free oil change, they would find something wrong with the ... Read More DealerRater - Nov 13, 2019
I had an awesome experience yesterday. I went to Abeloff to see a vehicle they’d advertised on their website ,that I thought was very fairly priced. I was very pleased to find the vehicle was there with no hidden costs or no salesman bait and switch . The salesman Rick all the way to the Finance Manager and Including the Manager of dealership were professional courteous and fair. I would absolutely purchase another vehicle from there again.
I have dealt with many car salesman in my life and almost all of them I did not trust then I met Brendan at Abeloff Nissan . I knew as soon as I started talking to him he was a good guy . I wish all car salesman were like Brendan . I told my wife about him and the next day she was with me to pick up the SUV and she spent some time with him while I did the paper work he went over the SUV from top to bottom with her and programed her cell phone with the SUV. ... Read More DealerRater - Aug 14, 2019
I locked my keys in my car and called the parts department to find out information about making a master key to be able to get into the car . Within a hour a Staff showed up at my house with my 2 keys. Talk about good customer service. I don't know of any other dealer who would have done that .
Recently purchased a Nissan Murano from Jia at Abeloff Nissan. The entire purchasing experience from start to finish was exceptional and all involved were very knowledgable and efficient. Highly satisfied with the sales and financing staff. Very friendly dealership, highly recommend - felt need to write positive review since not all of our car buying experiences have been this positive.
I brought my leased vehicle in for servicing (tire & oil change). The mechanic working on the vehicle was dropping my wheels and pushing them across the garage to the other side where the tire machine as located. After we had already left, 2 and a half hours after our scheduled appointment, we noticed the wheels were scratched already around the outer rim as well as multiple scratches on the spokes. We contacted the service department, specifically the service manager, LeeAnn Krauss. She advised that the vehicle had come in that way. My vehicle is regularly detailed - if the wheels ... Read More DealerRater - Feb 11, 2019
Went to the Abeloff Nissan dealership in Bartonsville on 1/11/2019 to have a 2013 Nissan Altima looked at because it wouldn't shift into gear.It would only shift into gear by pushing something into the shift lock hole then you can get it to shift into gear.The gentleman in the service department- Jon Voulo said it would take 1 hour and cost $115.98 ($122.94 after tax) for the technician to look at the vehicle and give a diagnosis.The technician Ken Fenston wrote in his report the following-"verified customer concern.Found shifter inoperable upon arrival without depressing shift lock mechanism.Removed ... Read More DealerRater - Jan 13, 2019
Had my Nissan NV 2500 for a year (bought used from a different dealer). Brought it to Abeloff's for state inspection, oil change, and tire rotation. Service Manager, Tim advised the brake calipers were rusted beyond expectation. This issue was overlooked by the dealer that did the last inspection (Scranton area) on the van because apparently, I was using the front brakes for the whole year. The mechanics used their due diligence on finding a serious issue that was overlooked or not dealt with by the dealer I bought my van from. It was a tedious job that lasted for ... Read More DealerRater - Oct 30, 2018
Had a great experience and got what we wanted. Had a Chevy Silverado on lease and they worked with me to get the balance paid off and now own a 2018 Nissan Titon!!
After being told that a state inspection was done on my car, i noticed that there was no sticker. I called and spoke to a service tech that told me i was wasting his time because i don’t pay for the service repairs or inspections due to the lease that i possess. My father went in and was treated poorly, they implied that he was incompetent due to his accent. This is the 10th car my father had bought from this dealership. Lost story short we will no longer give them our business.
They refused to replace my side panel with paint chipping and said since i had underbody work done(ran over a curb)it voided tbe warrenty on the whole car which is completely unacceptable because there was no body damage. Terrible dealership would not recommend in my lifetime.
This was the best experience ever!Sales man was great and I would definitely recommend Abeloff Nissan🙂Very helpful and knew my budget and stayed within it . Thankyou again!
Drove a car for 2 weeks and give it back because they $1200 in tax. I'm in a smaller car and hate it. Will not go back there for another. I just wanted to be put in a different stim vehicle of that model.
Responded to ad in CarGurus. Had good price for vehicle with warranty & dealer perks, I.e. Free oil change. Brandon Woodson was very responsive and informative & continues to follow up on minor request. Have not had service yet so can't comment. Would recommend dealer & Brandon.
Bought a certified car from them. They offer free oil changes to customers. I went in for my first oil change 4 months after buying the car and they tell me I wore my break pads down and needed to replace because the caliper wasn't working properly. This was checked off as fine on the certified check list. I mean the mechanic saw the issue when he took the tire off just like he would have looked at it during the check list. They were going to charge me 250 dollars Until I complained. They charged me 75. Still ridiculous. They obviously ... Read More DealerRater - Apr 8, 2017
The sales team worked well together to get me what I needed. I had a very good experience. From the finance people to working with me on my trade on. I would recommend abeloff to everyone.
Excellent negotiating via smart phone with internet mgr Brendan Meyers. Love the car and the dealership. Everyone was very friendly, it felt like a family there!
i went ther cause they told me great deald great dealer many connections we take care of you.YEAH RIGHT. by that they mean gave a good deal to make me happy credit is alittle low. so by help me they mean ingnore me never return calls and xx me. if you and not so good credit they treat you like you have your hands in two cookie jars. both the salse man and sales manager are xx artitisr i even emailed the gm and not enough respect for me as a person to call me back
I did buy a car here but they tell you, send you an email and a card to let you know if you bring in your 5 star rating of them you get a free oil change. Since I always appreciate people ratings - now all 5 stars are suspect. I can not trust them. Why are they buying ratings?
I also did not like that they didn't let me know until after the deal that the car only had only one key and no manual. Not to mention the dead headlight and battery in the first week - and this ... Read More DealerRater - Jan 7, 2017
I have never experienced worse service or treatment from a car dealership in my life. Where do I start? So first Brian the sales guy reviewed the car with me, I was interested in financing it, he talked me into leasing. We went inside to crunch numbers... The finance manager Omir comes out to toot his own horn saying "don't worry, one of the reasons they hired me is because I have great negotiating skills". "I'm trying to get you a deal close to what you're looking for". After hours of waiting...I ... Read More DealerRater - Apr 19, 2016
The purpose of speak with James at Abeloff was to talk about the "offer" they were giving for my wife's Altima. James went off the rails and instead of paying attention to the info my father-in-law gave him and I cogently outlined in my voicemail and my over the phone, it didn't matter to him. He continued to say that we had to come to the dealership, which is no small task given that my in-laws, myself, and my wife had to sync up and be there and we all work in different areas and states.
... Read More DealerRater - Apr 8, 2016
I bought a Nissan Pathfinder 3 months ago, I just took it for oil change to find out I need new tires, rotors and pads. How can a new car needs all those things after 3000 miles. Anyways the guy in service promised to call me at the end of the week. It's Saturday and I still haven't hear from them. Obviously they are liars. Tristan was the guy who lie to my face and told me the car was in great shape.
Service was wonderful. All.employees from service parts, sales, financing were very knowledgeable and informative. It was a pleasant experience being my first time at the nissan dealership
First time having my vehicle serviced. Everyone was friendly and courteous. The service exceeded my expectation. I have had bad experiences with other dealerships and was glad this was a pleasant experience. I will highly recommend Ableoff to others. Faith R.
My husband and I sent in an internet request about a used Rogue on New Year's Eve. Joe Gering called regarding our inquiry the following day. We were near the area and stopped in to take the car for a test drive. We loved the car and felt the price was reasonable. Joe was very personable and we never felt any pressure. A bad experience at another dealership, led us to turn to Abeloff. What a difference! We should have gone here in the first place.
Best experience buying a New SUV... Brian was very Professional and sealed the deal with our budget in mind... I already recommended The Abeloff Nissan Team to a friend. His next SUV will be a Nissan Rouge... He Loved mine.
Abeloff Nissan is a dealership that is the best I never have a problem when I service my car. They are always very welcoming me. They are very friendly, courteous, honest and sincere about there work. I highly recommend them to every person I know. Keep up the good work. Martha Papa
The sales person Joe Gering was very professional. I felt the pricing was fair and there was never pressure to purchase while negotiating the price. I added the nav pkg on the morning of delivery and Joe Gering and Abeloff were still able to deliver the exact vehicle and color when promised on that afternoon. The sales manager was friendly and I felt was sincere. Joe Gering stayed in touch with use after the sale and followed through with minor adjustments until we were satisfied. I would recommend this dealership to anyone interested in buying a Nissan. The entire experience ... Read More DealerRater - Jul 21, 2013
James would not answer my questions regarding price. ASSUMED what my income level and how much I could afford which was INCORRECT. Too focused on looking at other customers that walked in and not focused on me. Needless to say because of his terrible customer service I purchased my 2013 Nissan from a different Nissan Dealership in my area.
Friendly knowlegeable salesperson and support staff. No game playing with this salesperson. He listens to your needs, and does his best to find a car that matches those needs for a price you can afford. After the sale, he goes out of his way to insure that you understand the operation of the car you bought, as well as introducing you to service staff and procedures so later visits become easier.
BILL & TAMMY WERE GREAT IN HELPING ME BUY MY NEW NISSAN MURANO. What impressed me about this dealership was the friendliness, service & attitude with customers. Even a service maintenance guy walking down the hall said hello. From the minute I walked in the clean and nicely designed showroom I was impressed, I was made comfortable. Bill walked out from behind his desk, and personally point out the different cars that I had questions about - oh, and called me by my name in doing so; as stated, very friendly. Tammy made sure that I understood everything, and that ... Read More DealerRater - Dec 6, 2011
My husband and I had a great experience purchasing our new Sentra. Bill and the staff at Abeloff were very friendly and helpful. We weren't sure if we wanted to purchase the Sentra or another Scion, but Bill and his manager was very patient and helped us make the decision easier.
We also got a generous offer for our trade in. Our car had over 200,000 miles and they gave us a very fair price for the car. We were surprised.
They were also very accomodating with our schedule to pickup our new car.
When I picked up the car ... Read More DealerRater - Nov 10, 2011
I have been shopping long and hard for a new car brand after my Chrysler cars began to fail me regularly (I have been a loyal Dodge and Chrysler owner for years), and nothing had really popped before I came to Abeloff Nissan. From moments after I got out of my car until I decided to buy, Jeremy was more than helpful. He made me feel welcome, and I didn't feel an ounce of pressure during my entire time there. I have never had a car so thoroughly explained to me before, and seriously, knowing everything about an Altima ... Read More DealerRater - Jan 27, 2011
Dean Green was totally unsatifactory as a service manager for the following reasons:
a. He never listened to my concerns, almost giving me the impression that he wanted me to go away.
b. He would talk to me in a condescending way as if I had no knowledge of what was occurring with my car. The whole experience made me feel horrible and disrespected.
c. He did not follow up with promises to contact me regarding my concerns, which resulted in me chasing him down constantly.
d. He had a tone that was disrespectful and extremely phony. He would say ... Read More DealerRater - Oct 17, 2010
I purchased my vehicle during the cash for clunkers promotion and waited 4 weeks to obtain possession of my vehicle when others I knew got their new vehicles right away using the same promotion. They would not budge from sticker price so I know that I overpaid and looking back I could have gone anywhere and bought a vehicle without the trade in for the same price. This was the first new car I bought and this was definitely a lesson learned. I purchased a service contract for the vehicle and regret doing this as the service manager at this location ... Read More DealerRater - Jul 16, 2010
I hate to use a cliche, but it was actually a "pleasant car buying experience" from start to finish. The salesman weren't pushy or sleazy. What they promised on the phone, they delivered. There was no pressure to buy and everyone at the dealership who I spoke to or even passed by was pleasant.